Success Stories
What Other People Just Like You Are Saying About Penrose Physical Therapy in Lacey, WA...
Steve J.
“I’ve used Penrose Physical Therapy for the last 5 years for various issues and have always finished the program feeling so much better. They have top notch Therapist that can really help you feel better and if you do the home exercises they recommend, most of the time your body will heal faster and you’ll know how to keep it that way when you finish the program.
I highly recommend them!”
Brenda S.
“I’ve had the pleasure to see them for two different things, and they were great in getting me back on my feet. I have a service dog and they let me have her by my side. Friendly and professional. Great vibes. Love going and seeing all of the staff. I will continue with them as I need them. Thank you for all you have done for me! We shall come in and say hi, for it was hard for me to leave. I’ll miss their smiley faces!”
Sandra B.
“Jennifer is not a new face. Our family has had to see her to rehabilitate past injuries and was successful with her knowledge on strengthening and rehabilitation. She thinks beyond the normal techniques. Her easy-going demeanor and friendly staff is very welcoming. We will always visit her first.”
Bill P.
“I’ve only been to 2 sessions with my physical therapist so far I give Penrose a solid 5 stars. The ladies at the front desk are friendly and vey helpful. My first communication with Sarah was very positive and I knew right then I was going to like it here. Patrick has been explained the exercises very well so I can understand and do at home. I will post another review as time goes on.”
Catherine B.
“Everyone was super friendly and helpful. Hawk was amazing! I got a massage for my shoulder mobility and it made a world of difference. He was very knowledgeable and gave some great advice on things I can do at home to help. Really fair prices for massage. Highly recommend. Also, they fit me for a pillow. Haven’t tried it yet but I’ve been on the market for one for awhile now. Excited to try it out.”
Jim C.
“Dr Penrose and her staff are superb. I have had the opportunity to use Penrose and Associates numerous times since 2016 and the professionalism, treatment and expertise continues to be fantastic. Over the past few years I have recommended them numerous times to my friends and the feedback from them echos the same top notch treatments”
Billy C.
“World class service with very friendly and accommodating staff. Everyone is very knowledgeable, helpful, encouraging, and completely focused on your recovery. Communication and technology is also excellent. I’ve been to many different PTs, and this one has been the best one yet. Highly recommended.”
Sarah Y.
“I was able to fully recover from a back injury thanks to the help I received at Penrose and Associates. Jennifer and Chris were the main therapists I saw and they were very knowledgeable. I highly recommend this business to anyone looking for PT.”
Nicolle M.
“Penrose is the first PT I’ve done where the exercises were specific for me in meeting my goals for daily activity. I could describe my work environment and explain where I struggled. Jennifer and Chris would target the weakness in my biomechanics and review how to perform without straining. Great experience!”
Shiela R.
“Penrose & Associates is a cut above!! Your dream PT team! Personalized treatment working directly with patient ….instructing, guiding, explaining, educating all along the way. Oh did I mention LISTENING?
I can’t imagine a better group of therapists!”
Connie B.
“The staff are very professional and compassionate at the same time. The all seem to be happy to be at work and very helpful in taking you serious about your health and making you( the patient)more capable of living pain free. I recommend Penrose & Associates for your treatment.”
Tim M.
“I received physical therapy as part of my recovery from major back surgery. The information and exercises were extremely valuable in enhancing my healing. The staff and facilities are excellent and I highly recommend Penrose & Associates.”
Michera R.
“The staff is so caring and supportive. My daughter was given all the training and tools she needed to heal her injury. She’s back up and running at full speed!! Thank you so much!!”
Noelle J.
“Hawk Mason is a very professional an amazing LMT. He creates a very calming environment an knows what he’s doing. Overall was an amazing experience very relaxing an therapeutic. Highly recommend visiting.”
Daniel P.
“Amazing help. I went there for help during the summer and it was great. They really make a huge improvement and I recommend this to anyone. The people there are really kind and care about their patients!”
Kelly C.
“After a mountain bike accident, I had what my Orthopedic Surgeon described as “The worst shoulder injury I saw in 2018, and several years previous.” I really needed an excellent therapy team to address the rehabilitation of my shoulder. Penrose PT came as a recommendation from another Physical Therapist. I’ve been working with Jen and Chris, twice a week, for the last couple of months, to regain shoulder function. I’m pleased to say that my surgeon described my progress as “phenomenal”, during our last office visit. I highly recommend this team. Their office staff is so friendly and professional, too.”
Shari K.
“I have had multiple dislocations of my shoulder and underwent shoulder surgery after the 4th dislocation in less than 6 years. My shoulder was extremely unstable before surgery and I was petrified I would dislocate it again. Chris Edwards was AMAZING at understanding my apprehension and he also went above and beyond stretching out my arm during my frozen shoulder issues. Jennifer and her Penrose staff are incredible, each one of them, Stephanie, LeRae, Kristin. They are all caring and kind, they work with you and your schedule and I can’t express how great their level of customer service is. They remember you as a person, your family, your job, those little things that most places either don’t ask you about or they don’t care. I have been to a different PT place before in the past and I didn’t get that “feeling”, you know when someone genuinely cares about you or if they are just there doing a job. These folks love their job and their patients. I didn’t feel like a broken person when I was there, except for the “wounded seal exercise”, LOL, ask them about it, I am sure they will remember. I felt empowered that things will get better, I just had to have a little faith and patience 🙂 My shoulder was a work in progress and I am satisfied with the results and what Penrose taught me, If I ever need PT again this is exactly where I will go.”